Privacy Policy

At Play Alberta, we are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, store, and manage your personal information when you access our website or mobile application (the "Site").

Collection of Personal Information

We may collect the following types of personal information from you:

• Your name
• Date of birth
• Address
• Phone number
• Email address
• Financial information for payment processing

This information is collected through various methods, including but not limited to, our online application form, email communications, and interactions with our customer support team.

Purpose and Use

We collect your personal information to:

• Verify your identity and age
• Provide you with access to the Site
• Process transactions for gaming or lottery tickets
• Communicate with you about your account, including promotions and updates

Your financial information is used solely for payment processing purposes. We do not retain any credit card numbers on file.

Disclosure

We may disclose your personal information to:

• Our affiliates in accordance with our terms of use
• Regulatory authorities as required by law or regulation
• Third-party service providers who assist us in delivering the Site

Your financial information will only be disclosed to payment processors and banking institutions for transaction processing purposes.

Storage and Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers located within Canada with advanced firewall protection, encryption technology for transactions, and limited access by authorized personnel.

However, despite our efforts, no method of electronic transmission or storage is 100% secure. As such, we cannot guarantee that your information will not be intercepted during transmission, or accessed by unauthorized third parties while in storage.

Access and Correction

You have the right to review and update your personal information at any time through your account settings on our Site. If you have a complaint about how we handle your personal information, please contact us as outlined below.

Children's Online Protection

Our Site is not directed towards children under 18 years of age. We do not knowingly collect personally identifiable information from such individuals.

Consent and Changes to this Policy

By accessing the Site or providing us with your personal information, you consent to our collection, use and disclosure of that information as outlined in this policy. We may change our privacy practices at any time without notice. Your continued access or submission of new information will be deemed acceptance of these changes.